Terms and Conditions

About Us The Country Cupboard are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info [at] countrycupboard [dot] co [dot] uk.

Our Contact details:
The Country Cupboard
Montague House 6 High Street Fairford Gloucestershire GL7 4AD United Kingdom
Phone: 01285 713101
Fax:
Email: info [at] countrycupboard [dot] co [dot] uk

Making A Purchase Making a purchase could not be easier. Just browse our online shop, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept all major credit cards. You may send your credit card information via phone, snail mail or over the Internet.

Shipping And Handling Normal shipping charge for most orders from the UK is £6.50. Small items at cost of 1st Class Post and Packaging. Orders over £250 – delivery free of charge.

For orders from outside the UK – delivery charges on application.

Delivery Schedule We will normally send your order to you in 10 business days.

However, due to lead times of some Manufacturers, delivery may be longer. However, we will advise you of this at time of ordering.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed and they are not held in clear text on any web site.

Guarantee We are happy to replace any faulty items, however we ask that you contact us immediately after delivery should you not be satisfied.

Reaching Us If you need to reach us, please email us on info [at] countrycupboard [dot] co [dot] uk, alternatively, you can call on 01285 713101 (International +44 01285 713101) or write to us at Montague House 6 High Street Fairford Gloucestershire GL7 4AD United Kingdom

Privacy Policy The Country Cupboard do not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.

Returns Policy Please contact us about returns.